New to GPS Log Book?

What is a GPS Log Book?
How does it work?
Is there a subscription fee associated with the GPS Log Book?
What is the warranty on the device?
What does the warranty cover?
Is the GPS Log Book compatible with all makes of vehicles?
Is the GPS Log Book device heat sensitive?
What are the minimum PC requirements?
How do I unsubscribe from the mailing list?
What if I do not have internet access?
What are ‘reminders’?
What are newsletters?
What does the “Open Web Page” setting do?
Why do I need to provide my tax details?
How do I claim my business travel from SARS?
Geocode and Reverse Geocode a location?
Where can I purchase additional cables?

Device Questions

What comes in the box?
Where do I plug the device into my car?
What if the cigarette lighter/12V power socket is in the armrest of my car?
What if the cigarette lighter/12V power socket is already being used?
When I use my device for the first time, why does it take so long to get a GPS fix?
How do I switch the device on and off?
Do I need to unplug the device to stop recording?
What do the different colour LED lights mean
What are all the connections and the LED for?
How do I know if the Log Book is full?
Can the GPS Log Book charge other GPS devices?
Will the device affect the performance of my car battery?

Website Functionality Questions

What is my device name?
Why does the website not display correctly?
Do I need to enable to JavaScript in my web browser?
How do I upload the data to the website?
How do I download the application required to sync my device?
What is a trip?
How many trips can I record?
What can I do when viewing a trip?
Why am I missing part of my trip?
How do I merge trips
How regularly should I upload trip data from the device?
Is it possible to split a trip?
My trip ended out of a zone, now what?
What can I do when viewing a zone on the trips page?
What is a zone?
What are “snap to” and “selected zones”?
What are tracking zones?
What are known zones?
What can I do when viewing a zone on the zones page?
What is a snapping distance?
What does the “Nearby Zone Metres” setting do?
What type of reports can be created?
Why do I need a vehicle to be assigned to the device?
How do I add a vehicle?
Why would I want to change a vehicle?
Why is there a one device limit on a vehicle?
How do I add a new device?
Why would I want to deregister my device?
How do I add personal information?
How do I access the mobile site?
Add/Renew a subscription
I have a new vehicle. How do I track it with my current device?

Ordering and Delivery Questions

How do I order a GPS Log Book?
What is the cost of the GPS Log Book device?
What is the cost of delivery?
What is the cost of the GPS Log Book LiVE device?
What is the ordering process?
How do I order online?
What are your banking details?
How will my order be delivered?
How can I track my GPS Log Book order?
What method of payment can I use?
How long will it take my GPS Log Book to be delivered?

Issues

No lights show on my device, what do I do?

GPS Log Book LiVE Installation

How do I install my GPS Log Book LiVE?